Website Privacy Policy

Our commitment

Kia Pharmacy respects your privacy. This policy explains what limited personal information this website collects and how we use it. It covers the website only; in-pharmacy health records are governed separately by Ontario’s Personal Health Information Protection Act (PHIPA).

What this website collects

The website collects only the information you choose to type into our contact, refill/transfer, or appointment forms — typically your name, phone number, and (optionally) email, plus any details you add. Please do not enter your health card number or medical information in these forms; we confirm anything sensitive with you by phone.

How we use it

We use this information solely to respond to your request — to call you back, prepare or transfer a prescription, or confirm an appointment. We do not sell, rent, or trade your information, and we do not use it for marketing without your consent.

How form messages reach us

Form submissions are delivered to our pharmacy email through a third-party email service (Resend). They are transmitted over an encrypted connection. The website itself is hosted on Cloudflare Pages.

Hours and map

To show our current hours and rating, this website requests that public information from our Google Business Profile. Our embedded map is provided by Google. Your use of those features is also subject to Google’s privacy policy.

Cookies and tracking

This website does not use advertising cookies or third-party tracking. We keep a small amount of information in your browser only to remember things like a dismissed notice during your visit.

Your choices

You may contact us at any time to ask what information we hold about you, to correct it, or to ask us to delete it. Reach us using the details below.

Contact us

Questions about this policy? Call us at (905) 597-3411 or email [email protected].

This policy is provided for general information and is not legal advice.